Privacy Policy

Last updated: 9 December 2025

Lumoreach LLC (“Lumoreach”, “we”, “us”, or “our”) operates the website lumoreach.com and related landing pages (the “Site”). This Privacy Policy explains how we collect, use, and protect personal information when you visit our Site, sign up on our forms, or interact with our services.

By using our Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information you provide

• Name
• Email address
• Phone number
• Location (such as state or city)
• Professional details (for example: job role, experience, speciality, licence or credential type)
• Any information you choose to submit through our forms or in communications with us

We may receive additional information about you from:

Automatically collected information

When you visit our Site, we may automatically collect:

• IP address
• Browser type and version
• Device information (for example: operating system, device type)
• Usage data (pages visited, time spent on pages, clicks, referring URLs)
• General location information based on IP address

Information from third parties

• Advertising platforms and analytics tools
• Our clients and partners, where permitted by law
• Publicly available sources

We combine this information with the data we collect directly to help improve our services and maintain accurate records.

2. How We Use Your Information

We use personal information for the following purposes:

• To provide and operate our services, including generating and delivering candidate leads to our clients
• To respond to enquiries, support requests, and other communications
• To verify that candidates have given appropriate consent and understand how they may be contacted
• To personalise and improve the content and experience on our Site
• To analyse performance of campaigns, landing pages, and forms
• To manage our relationship with clients, candidates, and partners
• To send service-related communications and important updates
• To maintain the security and integrity of our systems
• To comply with legal obligations and enforce our rights

We do not sell personal information to third parties in the sense of exchanging data purely for money. However, we do share information as described in the “How We Share Your Information” section below, including for lead generation and advertising purposes.

3. Legal Bases for Processing (EEA/UK Visitors)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal information on one or more of the following legal bases:

• Your consent
• Performance of a contract or taking steps at your request before entering into a contract
• Compliance with legal obligations
• Our legitimate interests, such as operating and improving our services, marketing to business contacts, and ensuring network and information security

You may withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing before withdrawal.

4. How We Share Your Information

We may share personal information with:

• Clients and customers – for example, when we provide candidate leads to employers and recruiters that work with Lumoreach
• Service providers and vendors – such as hosting providers, analytics services, email delivery platforms, advertising platforms, and CRM tools that help us operate our services
• Professional advisors – such as lawyers, accountants, and insurers, where reasonably necessary for managing our business
• Authorities or other parties – when required by law, regulation, legal process, or to protect our rights, property, or safety or that of others

In connection with a business transaction, such as a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction, subject to appropriate safeguards.

We require third parties who process personal information on our behalf to handle it in a manner consistent with this Privacy Policy and applicable law.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including:

• Providing services to our clients
• Maintaining accurate records of marketing and lead-generation activity
• Complying with legal, accounting, or reporting obligations

When information is no longer needed, we will delete it or anonymise it, unless we are legally required to keep it for a longer period.

6. International Transfers

Lumoreach is based in the United States. If you access our Site from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries that may have data protection laws different from those in your country.

Where required by law, we implement appropriate safeguards to protect personal information in connection with such transfers, for example by using standard contractual clauses or equivalent mechanisms.

7. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights:

• Access to the personal information we hold about you
• Correction of inaccurate or incomplete information
• Deletion of your personal information, in certain circumstances
• Restriction of or objection to certain processing
• Portability of your personal information, in certain cases
• Withdrawal of consent where processing is based on consent

You can exercise these rights by contacting us using the details in the “How to Contact Us” section below. We may need to verify your identity before responding to your request.

Marketing and communications

If you receive marketing emails from us, you can opt out at any time by using the unsubscribe link in the email or by contacting us. Please note that we may still send you service-related or transactional messages even if you opt out of marketing.

8. Security

We use reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Site and services are not intended for children under 16, and we do not knowingly collect personal information from children under 16. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

10. Third-Party Links and Services

Our Site may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you use.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the “Last updated” date at the top of this page.

Your continued use of the Site after any changes become effective means you accept the revised Privacy Policy.

12. How to Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, you can contact us at:

Lumoreach LLC
1309 Coffeen Avenue STE 1200, Sheridan, Wyoming, 82801
privacy@lumoreach.com